OFW INSURANCE, PROTECTION AND FINANCIAL ASSISTANCE | LOANS

 STEPS

A. Check if you have the required documents

B.  Send us an email with the required documents attached through claims@imacorpph.com

C. Please wait for our staff to contact you within 15 working days upon submission of complete documents.

In the event of a claim arising from accidental or permanent total disablement, the following documents, duly authenticated by the Philippine foreign posts or by the local registry if death occurs in the Philippines, whichever is applicable, will serve as sufficient evidence to substantiate the claim:

1. Death Certificate – required in the event of accidental death;
2. Police or Accident Report – required in the event of an accident;
3. Medical Certificate – required in the case of permanent disablement.

Additionally, for the purpose of identifying the legitimate and/or designated beneficiaries, the following claim documents must also be submitted:

1. Birth Certificate of the insured, if the beneficiary is a parent or a child;
2. Marriage Contract of the insured and spouse, if the beneficiary is the spouse;
3. Affidavit of Legal Guardianship, if the beneficiary is a minor;
4. Other supporting documents as may be necessary to establish the identity of the claimants.

For Repatriation, the following documents must be provided:

1. Certification stating the reason(s) for the termination of the migrant worker’s employment and the need for repatriation, issued by the Philippine foreign post or POLO located in the receiving country;
2. Photocopy of Passport;
3. Copy of Return Trip Ticket;
4. Official Receipt.

For Subsistence Allowance Benefit Claims, the following must be submitted:

1. Certification issued by the concerned Labor Attaché or, in their absence, by the embassy or consular official, which should include the title of the case, the names of the parties involved, and the nature of the cause of action of the migrant worker.

For the Settlement of Money Claims, a certified true copy of the final decision of the NLRC or the compromise agreement should be provided.

For Compassionate Visits, the following documents must be submitted:

1. Medical Report;
2. Certification confirming that the OFW has been confined for at least seven (7) days;
3. Official receipt for the payment of the airline ticket.

For Medical Evacuation/Repatriation, the necessary documents are:

1. Medical Certificate;
2. Document detailing the breakdown and total cost of the evacuation/repatriation.

 ACCIDENT/NATURAL DEATH:

1. Authenticated Death Certificate issued by Philippines foreign post
2. Death Certificate from the local Civil Registrar
3. Incident Report from employer
4. Police Report in case of accident
5. Employment Contract and OEC (Overseas Employment Certificate)
6. Original POC and Receipt

 PERMANENT AND TOTAL DISABLEMENT/DISMEMBERMENT

1. Medical Certificate
2. Accident Report from employer or police
3. Picture of the disabled person or affected parts of the body
4. Employment Contract and OEC (Overseas Employment Certificate)
5. Original POC and Receipt
6. PTD Form

ADDITIONAL DOCS FOR THE LEGAL BENEFICIARY:

1. Birth Certificate of insured, if beneficiary is a parent or a child
2. Marriage Contract of insured and spouse, if beneficiary is the spouse
3. Affidavit of Legal Guardianship, if beneficiary is a minor

REPATRIATION:

1. POLO (Philippine Overseas Labor Office) Certificate which states the reason/s for termination of the OFW’s employment and the need for his/her repatriation by the Philippines foreign post
2. Travel Itinerary with Invoice
3. Official Receipt/ Proof of payment
4. Employment Contract & OEC (Overseas Employment Certificate)
5. Passport/Visa with arrival & departure stamp
6. OFW Affidavit
7. Original POC & Receipt
8. Seaman's Book for Seafarer
9. Master’s Report

MEDICAL REPATRIATION:

1. Medical Certificate documenting the breakdown and total cost of repatriation
2. Accident Report
3. Travel Itinerary with Official Receipt
4. Employment Contract and OEC (Overseas Employment Certificate)
5. Passport/Visa with arrival & departure

SUBSISTENCE ALLOWANCE:

1. Polo Certificate stating the title of the case, the names of the parties and the nature of the cause of action of the OFW.
2. Employment Contract and OEC (Overseas Employment Certificate)
3. Original POC and Receipt with arrival & departure stamp.

MONEY CLAIMS:

1. Original Copy of Philippine Overseas Labor Office (POLO) or Philippine Consulate final decision or compromise agreement;
2. Copy of complaint and minutes/conference of the meeting;
3. Employment Contract & OEC
4. Passport/Visa with arrival & departure stamp;
5. Original POC and Receipt

COMPASSIONATE VISIT:

1. Medical Certificate from abroad
2. Employment Contract & OEC
3. Original POC and Receipt
4. Passport Copy with arrival and departure of OFW
5. Passport Copy with arrival and departure of accompanied beneficiary
6. E-ticket of arrival and departure of accompanied beneficiary
7. Official Receipt

MEDICAL EVACUATION:

1. Medical Certificate from abroad
2. Employment Contract & OEC
3. Original POC and Receipt
4. E-ticket of OFW from jobsite/hospital to another country/hospital for confinement
5. Official Receipt